Can I give a Contact user more than the default 120 days of access?

Yes! By pressing the Refresh icon next to a Contact User, you can add an additional 120 days to their ongoing timer.

Take this example user below:

They still have 111 days left, so if I click the refresh token twice, I can add 240 days (120 days for each click), bringing their total access to 351 days.

This can be especially helpful if this contact user should be active for longer than 120 days.

Note: Once extra access has been granted, it cannot be removed. If you no longer need a user to have access, you can archive them using the Archive User option in the ACTIONS menu.